We’re sorry to see you go. If gusto mong mag-request for account deletion or account deactivation, you may contact our Customer Care team through any of the channels below.
📞 Hotline
+63919-058-0588
Makipag-usap sa isa sa aming Customer Care Specialists from 8:00 AM to 9:00 PM.
- SMART: Toll Free
- GLOBE: Charges may apply
📧 Email Support
Mag-send ng email and receive a response within 24 hours.
For your account security and protection, possible na may additional verification na kailangan bago namin ma-process ang request mo.
Important Reminders
- Account deletion or deactivation requests may require identity verification.
- Any remaining balance, pending transactions, or unresolved concerns must first be settled bago ma-process ang request.
- Once deleted na ang account, some services and features may no longer be accessible.
- Some information may still be retained as required by applicable laws and regulations.
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